Privacy statement

We strive for maximum protection of personal information of you and your employees. Q-Vend B.V. processes personal data and we would like to inform you about this clearly and transparently. We use certain words in this privacy statement. Below you can read what we mean by the most important terms:

Personal data: data that directly or indirectly say something about you. For example, your name and email address.

Processing: everything that can be done with personal data. For example, collecting, but also storing, using and deleting your data from our administration.

We process personal data of people with whom we have, want to have or have had a direct or indirect relationship. This includes, for example, personal data of:

- Customers;

- People from companies that show interest in our products and services;

- People who are affiliated with a company or organisation with whom we want to have, have or have had a relationship.

Important: if your company or organisation provides us with personal data of employees or Ultimate Beneficial Owner(s) (also known as ‘Ultimate Beneficial Owner(s)’ or UBO), you are obliged to inform these employees or UBO about this. You can send them a link to this privacy statement. These employees or UBO can then see how we handle their personal data.

Q-Vend has one branch that uses and therefore processes personal data: Q-Vend B.V. in Ridderkerk, the Netherlands is therefore responsible for the processing of personal data.

1. We need the data to be able to enter into a relationship with you. For example, we can send you more relevant information if we know in which sector you and your organisation operate.

2. We want to maintain a good relationship and be able to carry out assignments for you. We can continue to maintain contact with your personal data. For example, in order to be able to send an invoice, we need to have the name of a contact person.

3. We want to continuously improve our products and services. That is why we regularly ask questions to our relations. It is then important to know to whom and therefore which type of organisation we can ask appropriate questions.

4. For promotional and marketing purposes. This allows us to send you relevant information about new developments and to better respond to your wishes. We always ask your permission for this (in accordance with the Telecom Act).

5. For archive purposes. Even if we no longer have a current relationship, we would like to use the data for scientific, historical or statistical purposes.

For the purposes that Q-Vend pursues, we adhere to the following applicable legal provisions:

- The Personal Data Protection Act (Wbp)

- The General Data Protection Regulation, the GDPR (as of 25 May 2018)

- The Telecommunications Act (regarding e-mail traffic)

You can request an overview of data that Q-Vend has recorded. You can also submit a request for change or request us to delete your data completely.

If you have a question or complaint about the processing of personal data by Q-Vend, please contact the Marketing & Communications department.

This Statement is updated regularly. For example, when the method of processing changes or when the law sets other requirements. An example of this is the introduction of the General Data Protection Regulation (GDPR) on 25 May 2018. This will follow the current Wbp from that date. The GDPR guidelines have now been processed. We will inform you of new changes as soon as they occur by means of a BLOG on this website or an email newsletter.